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Privacy Policy
Effective Date: September 24, 2026
Nova Home Care Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, SMS communications, and related services.
1. Information We Collect
We may collect the following information when you contact us, request care services, or opt in to our communications:
- Name
- Phone number
- Email address
- Other information you voluntarily provide regarding caregiving services.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Provide and improve our services
- Communicate with you regarding our services and relevant updates
- Send SMS communications when you have provided consent
3. Information Sharing
- We do not sell or share your personal information with third parties or affiliates for marketing purposes.
- SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.
- We may share information with service providers that assist us in operating our services, including messaging platforms, or when required by law.
4. Your Privacy Choices
You may:
- Opt out of SMS communications by replying STOP to any text message
- Unsubscribe from email communications using the unsubscribe link
- Contact us to request access to, correction of, or deletion of your personal information.
5. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
6. Contact Us
For questions regarding this Privacy Policy, please contact:
- Business Name: Nova Home Care Agency
- Email: admin@novahomecareagency.net
- Phone: (571) 202-4530
- Website: https://novahomecareagency.com/
7. Updates to This Policy
We may update this Privacy Policy periodically. Any significant changes will be reflected by updating the effective date and posting the revised policy on our website.
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